skip to content

FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R220 per month)
    2. Platinum Account (R350 per month)
    3. Diamond Account (R650 per month)
    4. Custom Account (R650+ per month) - usage based billing, available on monthly Debit Order or Prepaid Credit only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    No, we are not currently VAT registered.

More than 1,000 businesses operate more efficiently with us.

Integrated Debit Order Solution

We sell adsl bandwidth ranging from a single gig account, up to uncapped accounts. We use invoices online for all our invoicing needs - the invoices online API is integrated in our debit order system that runs on a monthly basis. All clients receive an invoice as soon as their account is debited, and on successful payment the payment is automatically recorded against their account. The system saves us a great deal of time and effort every month, and we recommend that you give it a try.

Hugo van Sittert
valued client Lily Fern & Co
Lily Fern & Co
valued client London Chimney Sweep
London Chimney Sweep
valued client OPTIMUS ELECTRICAL PTY (LTD)
OPTIMUS ELECTRICAL PTY (LTD)
valued client FJW Security Cc
FJW Security Cc
valued client Fox Alarms & Security
Fox Alarms & Security
valued client Budo Karate Centre
Budo Karate Centre
valued client Druce Digital
Druce Digital
valued client Dr V Naik Consult
Dr V Naik Consult
valued client Tantra Sound and Lightz
Tantra Sound and Lightz
valued client CGHK Enterprises (PTY) LTD
CGHK Enterprises (PTY) LTD
valued client Blue Bulls Rugby Coaches Association
Blue Bulls Rugby Coaches Association
valued client MONSTER SECURITY GUARDING
MONSTER SECURITY GUARDING
valued client Immediate Health (PTY) LTD
Immediate Health (PTY) LTD
valued client KTEN PARTS & COMPONENTS
KTEN PARTS & COMPONENTS
valued client Camp 4 Africa (Pty) Ltd
Camp 4 Africa (Pty) Ltd