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FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R220 per month)
    2. Platinum Account (R350 per month)
    3. Diamond Account (R650 per month)
    4. Custom Account (R650+ per month) - usage based billing, available on monthly Debit Order or Prepaid Credit only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    No, we are not currently VAT registered.

More than 1,000 businesses operate more efficiently with us.

One of the best decisions I've made for my business

I've been searching for a reliable, easy-to-use, online invoicing system for my small business. After investigating various options, I came across InvoicesOnline and was pleasantly surprised to learn that it is a South African product. I decided to give it a try which turned out to be one of the best decisions I made for my business! It is user-friendly, reliable and saves me tons of time, time that I can now focus on growing my business. Their technical support is always just a phonecall or email away and I have piece of mind knowing that my accounting docs are safe and available when I need them.

Anri van der Linde
valued client Turf Titans - Pro Synthetic Turf Traders
Turf Titans - Pro Synthetic Turf Traders
valued client #DiGi3 Marketing & Design
#DiGi3 Marketing & Design
valued client Shades of Summer Investments 184cc t/a Junker Construction
Shades of Summer Investments 184cc t/a Junker Construction
valued client Cpower Projects T/A Pro Pure Water
Cpower Projects T/A Pro Pure Water
valued client SAUL ATHOL ACRES RENTAL
SAUL ATHOL ACRES RENTAL
valued client Lindani Protection Services & Projects
Lindani Protection Services & Projects
valued client De light Investments(Pty)Ltd trading as Serene Memorials
De light Investments(Pty)Ltd trading as Serene Memorials
valued client FJW Security Cc
FJW Security Cc
valued client Peter Salvage Pty Ltd
Peter Salvage Pty Ltd
valued client WIP Digital Solutions MPU
WIP Digital Solutions MPU
valued client NJR ICT Services (Pty) Ltd
NJR ICT Services (Pty) Ltd
valued client Kainos  (Pty) Ltd
Kainos (Pty) Ltd
valued client OptaServ
OptaServ
valued client AquariumSmiths
AquariumSmiths
valued client A and M Specialized Mould and Construction
A and M Specialized Mould and Construction